The MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V16.0 (QAP&TS V16.0) Summary of Updates Document Is Now Available |The MA & PDP CAHPS QAP&TS V16.0 MA & PDP CAHPS Optional Language Frequently Asked Questions (FAQs) for Customer Support Are Now Available | MA & PDP CAHPS Survey Vendor List | November 5, 2025 MA & PDP CAHPS Survey Vendor Training Materials Are Now Available |The Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V16.0 Manual Is Now Available| 2026 MA & PDP CAHPS English and Spanish Survey Materials Are Now Available
The MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V16.0 (QAP&TS V16.0) Summary of Updates Document Is Now Available – (12/12/2025)
The MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V16.0 (QAP&TS V16.0) Summary of Updates document is now available. Please click on the link provided or the left hand Quality Assurance navigation button.
The MA & PDP CAHPS QAP&TS V16.0 Optional Language Frequently Asked Questions (FAQs) for Customer Support Are Now Available – (12/12/2025)
The MA & PDP CAHPS QAP&TS V16.0 Frequently Asked Questions (FAQs) for Customer Support are now available in all languages for viewing or downloading. Please click on the link provided or the left hand Quality Assurance navigation button.
MA & PDP CAHPS Survey Vendor List – (11/10/2025)
The MA & PDP CAHPS Survey Vendor List for 2026 survey administration has been posted. Please click on the link provided or the left hand Approved Survey Vendor List navigation button.
November 5, 2025 MA & PDP CAHPS Survey Vendor Training Materials Are Now Available – (10/29/2025)
The MA & PDP CAHPS Survey Vendor Training will be conducted via webinar on November 5, 2025. The following training materials are available for viewing and downloading:
- Agenda for the MA & PDP CAHPS Survey Vendor Training scheduled for Wednesday, November 5, 2025.
- PowerPoint Slides for the November 2025 MA & PDP CAHPS Survey Vendor Training. Note: To print multiple slides on one page, please adjust the “page scaling” item under printing options for your printer. Click on the drop-down box and select “multiple pages per sheet.”
The Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V16.0 Manual Is Now Available – (10/29/2025)
The Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V16.0 can be accessed by clicking on the link provided or on the left hand Quality Assurance navigation button.
2026 MA & PDP CAHPS English and Spanish Survey Materials Are Now Available – (10/29/2025)
The 2026 MA & PDP CAHPS English and Spanish Survey materials are now available for viewing or downloading. Please click on the link provided or the left hand Current Data Collection Materials navigation button.
This page was last modified on 12/12/2025