Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New

MA & PDP CAHPS Survey Vendor Training Scheduled for November 5, 2025 | Updated Response Rate Documents Are Now Available| 2025 Case-mix, Case-mix Coefficients, and National Means Are Now Available |2025 Between-Contract Variances for Reported MA Measures Are Now Available|Cutpoints Used in Determining Base Groups Are Now Available |2025 Medicare CAHPS Scores by State Are Now AvailableUpdated Case-mix Variables Are Now Available2025 Analysis of MA & PDP CAHPS Reported Measures Is Now Available 2026 MA & PDP CAHPS Survey Administration Participation Has Closed


MA & PDP CAHPS Survey Vendor Training Scheduled for November 5, 2025 – (8/12/2025)

The MA & PDP CAHPS Survey Vendor Training for 2026 survey administration is scheduled for November 5, 2025 via webinar. The MA & PDP CAHPS Survey Vendor Training will only be offered one time on November 5, 2025. There is no fee associated with this training session. More details regarding registration, time of training, and agenda topics will be posted closer to the training date. 

Updated Response Rate Documents Are Now Available– (8/7/2025)

Updated Response Rate information is now available. Click on the link provided or the left-hand Comparative Data navigation button.

2025 Case-mix, Case-mix Coefficients, and National Means Are Now Available – (8/4/2025)

The 2025 case-mix, case-mix coefficients, and national means for MA & PDP CAHPS documents have been updated. Click on the link provided or the left hand Scoring and Star Ratings navigation button.

2025 Between-Contract Variances for Reported MA Measures Are Now Available – (8/4/2025) 

The 2025 between-contract variances for reported MA measures are now available. Click on the link provided or the left hand Scoring and Star Ratings navigation button.

Cutpoints Used in Determining Base Groups Are Now Available – (8/4/2025)

The updated cutpoints used in determining base groups are now available. Click on the link provided or the left hand Scoring and Star Ratings navigation button.

2025 Medicare CAHPS Scores by State Are Now Available – (8/4/2025)

The 2025 national mean CAHPS measure scores for MA contracts are now available. Click on the link provided or the left-hand Comparative Data navigation button.

Updated MA & PDP CAHPS Case-Mix Variables Are Now Available – (7/29/2025)

The variables used as Case-mix Adjustors for the MA & PDP CAHPS Survey since 1998 have been updated. Click on the link provided or the left-hand Scoring and Star Ratings navigation button.

2025 Analysis of MA & PDP CAHPS Reported Measures Is Now Available – (7/25/2025)

A summary description of the analyses that contribute to the reported measures for MA & PDP CAHPS is now available. Click on the link provided or the left hand Scoring and Star Ratings navigation button. 

2026 MA & PDP CAHPS Survey Administration Participation Has Closed – (7/14/2025)

The 2026 Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Participation has closed. The MA & PDP CAHPS Survey Participation form is no longer being accepted.

 

This page was last modified on 8/12/2025