Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New

2025 Minimum Business Requirements Are Now AvailableUpdated MA & PDP CAHPS Fact Sheet 2024 MA & PDP CAHPS Optional Language Survey Materials Are Now Available | The MA & PDP CAHPS QAP&TS V14.1 Frequently Asked Questions for Customer Support (FAQs) Are Now AvailableThe Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V14.1 Manual Is Now Available 


2025 Minimum Business Requirements Are Now Available – (4/5/2024) 

Survey vendors interested in applying to administer the 2025 Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey must comply with all of the minimum business requirements. Specific information regarding requirements for relevant survey experience, organization survey capacity, quality control procedures and approval terms is available by clicking on the link provided or on the left hand Business Requirements navigation button.

Updated MA & PDP CAHPS Fact Sheet – (3/20/2024)  

The updated MA & PDP CAHPS Fact Sheet may be accessed by clicking on the link provided or the left hand Program Overview navigation button. 

2024 MA & PDP CAHPS Optional Language Survey Materials Are Now Available – (2/27/2024)

The 2024 MA & PDP CAHPS Survey materials are now available in all languages for viewing or downloading. Please click on the link provided or the left hand Current Data Collection Materials navigation button.

The MA & PDP CAHPS QAP&TS V14.1 Frequently Asked Questions for Customer Support (FAQs) Are Now Available – (2/27/2024)

The MA & PDP CAHPS QAP&TS V14.1 Frequently Asked Questions for Customer Support (FAQs) are now available in all languages for viewing or downloading. Please click on the link provided or the left hand Quality Assurance navigation button.

The Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V14.1 Manual Is Now Available – (11/29/23)

Subsequent to the production of the MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V14.0 (QAP&TS V14.0), it was determined that there are specific items that require revisions to content. An updated Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V14.1 (QAP&TS V14.1) including the content revisions is now available and can be accessed by clicking on the link provided or on the left hand Quality Assurance navigation button.

 

This page was last modified on 4/5/2024